Client Testimonials in the Twin Cities Metro Area

Five stars is very hard to earn from me as everyone has room for improvement, but Pro Techs has gone above and beyond in earning my business. I found Donni to be very understanding of our unique situation and he proceeded to customize a plan specific to our current needs. His audit of our current network was extremely thorough and exceeded my expectations tenfold and was very easy to understand as it was color-coded green, yellow and red. It showed our exposures and the risks involved, but he was also understanding that sometimes funds are not available to fix everything and helped us prioritize the list and make a plan on moving things from red to green. I highly recommend Po Techs and look forward to working with them for years to come.

Fantastic work ethic. Knowledgeable, friendly and able to get the job done. Donni helped us resolve a recurring issue, quickly and permanently. Highly recommended!

I am so grateful to have the support of Donnie Ugalde and Pro Techs for our IT infrastructure. We are a medium-sized church that previously had been sustained by a member who donated his time and IT expertise in supporting our technology needs. We were at a place where the church’s needs had surpassed what the member was able to continue giving. On top of that, a lot of our systems and hardware were aging and in need of replacement. Donnie came in and after making his initial assessment on the state of our IT infrastructure, which you might imagine was not in good shape at all, he was able to help us transition to a more up-to-date, organized and streamlined system. It was relatively painless (there's always some pain when it comes to IT, in my opinion). He was mindful of our need to be fiscally prudent and he helped us make wise choices with that at the top of mind. He was very patient in making sure we understood what he was doing and he was mindful of our resources, always checking in first to make sure we were comfortable with any expenditures. He's well connected, so when third parties were needed to complete any of the specialized work, he was able to track down those professional resources for us that we didn't have to. I would highly recommend Donni/Pro Techs to anyone who has need of an IT architect, project manager, consultant, etc. He's the best!

Great service. Donni is patient and helps me for reasonable price when I am unable to figure out my environment. Truly appreciate the honesty of Pro Techs work.

This organization listens to what the issues are, is able to analyze quickly what the solutions are, leading to swift implementation. Excellent B2B service!

We just love the service we get from Pro Techs. Donni always efficient and responsive to our needs, even without notice! He has tightened up our security and helped maintain our daily needs when something arises! Wonderful, friendly and reasonably priced!

Pro Techs has provided excellent support to our church. We needed a complete overhaul of equipment, software and planning. Pro Techs provided direction and project management for all of our needs. We are in 100% better place than when we started, we continue to use Pro Techs for our networking and ticketing needs. I can absolutely recommend Pro Techs as an excellent technology partner, especially for churches and other small businesses that need technology planning, direction and support.

We have found this organization exceptionally helpful with our business. CEO not only has integrity, but expertise driven by a strategic and operational approach to our business through technology. I would highly recommend this organization to anyone who is looking for good value, strength and delivering excellent customer service and is above reproach with character and integrity.